Terms Of Service
Standard Users
Effective Date: June 5, 2026
Welcome to Legacy Keeper! This Terms of Service Agreement ("Agreement") is a legal agreement between Traction Technologies Inc. / 1546045 B.C. LTD. ("Company," "we," "us," or "our") and you ("User," "you," or "your") regarding your use of the Legacy Keeper service ("Service").
By accessing or using Legacy Keeper, you agree to be bound by these terms. If you do not agree with any part of these terms, do not use the Service.
1. Understanding Legacy Keeper
1.1 What Is Legacy Keeper?
Legacy Keeper is an AI-powered estate planning platform designed to help you organize your legacy, prepare estate planning documents, and communicate your wishes to your family. Our Service uses advanced artificial intelligence technology to guide you through the estate planning process.
1.2 Who Can Use Legacy Keeper?
To use Legacy Keeper, you must be at least 18 years of age, have the legal capacity to enter into this Agreement, and create an account with accurate information.
1.3 Important: We Are Not Replacing Professional Advice
Legacy Keeper is a helpful tool, but it does not replace the advice of qualified professionals. We are not attorneys, financial advisors, accountants, or tax professionals, and the Service does not provide legal, financial, tax, or professional advice for individual users. For complex estate planning situations, we strongly recommend consulting with qualified professionals in your area.
2. How the Service Works
2.1 AI Technology
Legacy Keeper uses artificial intelligence (AI) to help generate documents and provide information. While we work hard to make our AI accurate and helpful, AI-generated content may occasionally contain errors or may not perfectly fit your unique situation. You should always review all content carefully before relying on it.
2.2 Your Responsibilities
When using Legacy Keeper, you agree to provide accurate information, review all AI-generated content carefully, keep your account credentials secure, use the Service only for lawful purposes, not share your credentials, and consult professionals for legal validation of estate planning documents.
2.3 What You Cannot Do
You agree not to use the Service for illegal purposes; upload viruses, malware, or harmful code; attempt to hack, reverse engineer, or compromise the Service; create fraudulent documents or content; share false or misleading information; or interfere with other users' access to the Service.
3. Sharing Your Information and Collaboration
3.1 You Control Who Sees Your Data
Your estate planning information belongs to you, and you have complete control over who can access it. You decide who to share your information with, and you can revoke access at any time.
3.2 Working with Professional Advisors
You may work with professional advisors (such as attorneys, financial advisors, or accountants) who also use Legacy Keeper:
- Receiving an Invitation: Your professional advisor will send you an invitation to collaborate. If they create an account on your behalf, they can begin adding and accessing information for you.
- Reviewing and Accepting: If you already have an account, you must explicitly accept the invitation before your advisor can access your data. By accepting, you authorize them to view, input, and edit your estate planning information.
- Automatic Account Creation: If you do not already have an account associated with your email address, a Professional User may create and access an account on your behalf.
- Revoking Access: You can revoke your advisor's access at any time through your collaboration pages.
3.3 What Professional Advisors Can Do
When you accept a professional advisor's invitation, they gain the ability to view all of your estate planning data and documents, input new information on your behalf, and edit existing information. You remain responsible for reviewing and approving all changes made by your professional advisors.
3.4 Data Used Off the Legacy Keeper System
Any time you share your data with a Professional User, they may export, download, or copy that data and use it outside of Legacy Keeper. Once your data is taken off the Legacy Keeper system, the Professional User is independently responsible for storing, securing, and handling that data in accordance with their own legal, regulatory, fiduciary, and professional obligations. Legacy Keeper has no control over, and is not responsible for, copies of your data held outside of our platform. You should only share data with professionals you trust, and you may wish to confirm how they will store and protect it.
3.5 Partner Service Connections (API Integrations)
Legacy Keeper offers an API and MCP integration that can connect the Service to approved partner tools, such as dashboards, financial planning tools, or CRM systems. Legacy Keeper does not offer an open or public API; every integration is individually vetted and governed by a partnership agreement.
Connections you make yourself.
If you choose to connect your account directly to an approved partner service, you take full responsibility for that connection and for how the partner service stores, secures, and uses the data you share with it. Legacy Keeper is not responsible for how a partner service you have connected handles your data. You can revoke a connection you have made at any time, directly from your dashboard.
Connections made by your advisor.
Your professional advisor may connect approved partner services they use to collaborate with you. When your advisor connects a partner service that can access your data, that service falls under your advisor's responsibility and acts as an extension of their access. We will notify you of the new connection, and you can request that your advisor revoke the partner service's access. You also retain the right to revoke your advisor's access to your account at any time, which ends any partner access derived from it.
3.6 Sharing with Family Members and Other Advisors
You can invite other Standard Users (non-professionals) to view specific information you choose to share — they cannot edit or add to it. If you want someone to help you input and edit information, they must be registered as a Professional User.
3.7 Your Responsibility When Sharing
You take full responsibility for who you share your information with. You are solely responsible for deciding who to invite and what to share, you should only share with people you trust, and you are responsible for managing permissions and revoking access. We are not liable for unauthorized access that results from you sharing your information with someone.
4. Your Privacy and Data Security
4.1 We Take Your Privacy Seriously
Your personal information and estate planning data are extremely important to us. We use enterprise-grade security measures to protect your information.
4.2 How We Protect Your Data
- Encryption in transit: All data is encrypted using TLS (version 1.2 or higher).
- Encryption at rest: All stored data is encrypted using AES-256 encryption.
- Secure infrastructure: Your data is hosted on Amazon Web Services (AWS) with enterprise-grade security controls and network isolation.
- Access controls: Secure authentication systems protect your account, and access to identifiable data is strictly limited.
- Backups: We maintain automated, encrypted backups on a rolling 30-day cycle to protect against data loss.
4.3 How AI Works With Your Data
Legacy Keeper's AI features are powered by Amazon Bedrock.
- Foundation models: The data you provide is never used to train the underlying foundation models that power our AI. Your information is not used to train these models, is not retained by our AI provider, and is not used to improve AI services for any other party. Each interaction is processed in real time within our secure AWS environment.
- Our own service improvement: To improve our features, we may use anonymized, de-identified content for context building and internal model development. Information is anonymized so that it can no longer be associated with you, and we apply safeguards to prevent any individual's information from being reproduced. We do not use identifiable personal information to train or fine-tune our models.
4.4 We Do Not Sell or Monetize Your Data
We never sell, rent, trade, or otherwise monetize your personal information. We only share your data when (a) you explicitly authorize it; (b) it is necessary to provide the Service (such as with our secure hosting and AI providers, who are contractually bound to keep your data confidential); or (c) we are required by law.
4.5 Your Privacy Rights
You have the right to access your personal data, request corrections, request deletion, and export your data in a portable format. For more details, please review our Privacy Policy, which is incorporated into this Agreement.
5. Your Account
5.1 Creating Your Account
To use Legacy Keeper, you'll need to create an account with accurate information and keep it updated. You are responsible for all activities that occur under your account.
5.2 Account Security
Choose a strong, unique password and keep it confidential. Never share your credentials. If you suspect unauthorized access, notify us immediately at general@legacykeeper.app. We recommend enabling multi-factor authentication.
6. Subscription and Payment
6.1 Free and Paid Features
Legacy Keeper offers both free features and premium features that require a paid subscription, as described on our website.
6.2 Subscription Terms
If you subscribe, you agree to pay the subscription fees in effect when you subscribe. Subscriptions renew automatically unless cancelled before the renewal date. We'll notify you of any price changes at least 30 days in advance.
6.3 Cancellation
You can cancel at any time through your account settings. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial subscription periods, except as required by law.
6.4 Payment Methods
You authorize us to charge your chosen payment method for all fees. If your payment fails, we may suspend access to premium features until payment is received. You are responsible for any applicable taxes.
7. Ownership and Your Content
7.1 We Own the Service
Legacy Keeper, including all software, AI technology, features, and content we provide, is owned by 1546045 B.C. LTD. and protected by intellectual property laws.
7.2 You Own Your Content
All the information, documents, and content you create or upload belongs to you. By using the Service, you grant us permission to store, process, and display your content solely to provide the Service to you. This permission ends when you delete your content or close your account.
7.3 AI-Generated Content
Documents and suggestions generated by our AI based on your input are provided for your use. Because AI can generate similar content for different users with similar requests, we cannot guarantee that AI-generated content will be unique to you.
8. Important Disclaimers
8.1 No Professional Relationship
Using Legacy Keeper does not create an attorney-client, financial advisor-client, or any other professional relationship between you and Traction Technologies Inc. / 1546045 B.C. LTD. We are a technology company providing tools, not professional services.
8.2 Not Legal Advice
Legacy Keeper provides information and generates documents, but this is not legal, financial, or tax advice. We strongly encourage you to have any documents reviewed by a qualified attorney in your jurisdiction before relying on them.
8.3 Service Provided "As Is"
Legacy Keeper is provided "as is" and "as available." We cannot guarantee that the Service will always be available, error-free, or secure, or that AI-generated content will be accurate, complete, or suitable for your needs.
8.4 AI Technology Limitations
AI-generated content may contain inaccuracies, may not reflect the most current laws, or may not perfectly fit your situation. You should always carefully review and verify AI-generated content and consult with professionals when needed.
9. Limitation of Liability
9.1 What We're Not Responsible For
To the maximum extent permitted by law, Traction Technologies Inc. / 1546045 B.C. LTD. and its officers, directors, employees, and partners are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including lost profits, lost data, or costs of substitute services.
9.2 Maximum Liability
If we are found liable to you for any reason, our total liability will not exceed the amount you paid us for the Service during the 12 months before the problem occurred. If you are using a free version of the Service, our liability is limited to $100.
10. Your Data and Account Management
10.1 Data Retention
We keep your data as long as your account is active and as needed to provide the Service. We also retain certain data as required by law (such as payment records for 7 years).
10.2 Account Data Deletion
You can delete all of your account data at any time directly from your account settings page. When you confirm deletion, your data is removed from our active systems promptly and is fully purged from all backup systems within 30 days. After this period, no copies of your deleted data remain on Legacy Keeper's systems. Please see our Data Deletion Agreement for full details.
10.3 Exporting Your Data
You can request an export of your data at any time through your account settings. We strongly recommend exporting any information you wish to retain before deleting your data.
11. Termination
11.1 Closing Your Account
You can close your account at any time. If you have a paid subscription, your subscription will be cancelled and you won't be charged again.
11.2 When We May Suspend or Close Your Account
We may suspend or terminate your account if you violate this Agreement, your account poses a security risk, we are required to by law, you don't pay required fees, or we discontinue the Service. We'll try to give reasonable notice, but may suspend access immediately if necessary to protect the Service or other users.
11.3 What Happens After Termination
When your account is closed, you'll lose access to the Service and your data will be deleted in accordance with our Data Deletion Agreement. Export any information you want to keep before closing your account. Certain provisions (such as limitations of liability and dispute resolution) survive termination.
12. Changes to the Service and Terms
We may add, change, or remove features from time to time. When we make material changes to these terms, we'll notify you by email and post the updated terms. Changes take effect 30 days after we notify you. If you continue using the Service after that date, you agree to the new terms.
13. Resolving Disputes
13.1 Let's Talk First
If you have a problem with the Service, please contact us first at general@legacykeeper.app.
13.2 Arbitration
If we can't resolve a dispute informally, you agree it will be resolved through binding arbitration rather than in court. Arbitration will be conducted under the Consumer Arbitration Rules of the American Arbitration Association (for U.S. users) or under applicable Canadian arbitration rules (for Canadian users), in Portland, Oregon (for U.S. users) or Vancouver, British Columbia (for Canadian users), or remotely if mutually agreed. Each party pays their own costs unless the arbitrator decides otherwise.
13.3 No Class Actions
Disputes will be resolved on an individual basis only. If this provision is found unenforceable, the entire arbitration section will not apply.
13.4 Small Claims Court
Either party may bring a qualifying claim in small claims court instead of arbitration.
14. General Legal Terms
14.1 Which Laws Apply
This Agreement is governed by the laws of British Columbia, Canada (if you access the Service through ca.legacykeeper.app) or Oregon, United States (if you access the Service through us.legacykeeper.app), without regard to conflict of law principles. The arbitration provisions are governed by the Federal Arbitration Act (for U.S. users) or applicable Canadian arbitration laws.
14.2 Complete Agreement
This Agreement, along with our Privacy Policy and Data Deletion Agreement, represents the complete agreement between you and Traction Technologies Inc. / 1546045 B.C. LTD. regarding the Service.
14.3 If Part of This Agreement Is Unenforceable
If a court finds any part unenforceable, the rest remains in effect, and the unenforceable part will be modified to be as close as possible to the original intent while being enforceable.
14.4 We Can't Transfer This Agreement
You cannot transfer your rights or obligations without our written permission. We may transfer our rights and obligations, including in connection with a merger or sale.
14.5 Notices
We'll send important notices to the email address on your account. Contact us at general@legacykeeper.app for notices to us. Please keep your email address current.
Professional Users
Effective Date: June 5, 2026
1. Understanding Your Role as a Professional User
1.1 What Is a Professional User?
Professional Users are licensed or certified professionals — including financial advisors, attorneys, accountants, and estate planners — who use Legacy Keeper to collaborate with their clients (Standard Users) on estate planning matters. As a Professional User, you have enhanced capabilities to input, edit, and manage client data.
1.2 Professional Requirements
To register as a Professional User, you must hold a valid professional license or certification relevant to estate planning, financial advisory, legal services, or accounting; have a fiduciary duty to your clients; be in good standing with your professional regulatory body; maintain appropriate professional liability insurance; and provide accurate professional credentials.
1.3 Your Professional Responsibilities
As a Professional User, you remain bound by all applicable professional standards, ethics rules, and legal obligations governing your profession. Legacy Keeper is a tool to assist you — it does not replace your professional judgment, expertise, or legal obligations. You are solely responsible for the advice you provide and the services you render to your clients.
2. How You Use the Service
2.1 Your Account
You must create an account and provide accurate professional credentials. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
2.2 Your Responsibilities
You agree to provide accurate and current professional credentials, maintain the security of your account, use the Service only for legitimate professional purposes, comply with all applicable laws and professional regulations, respect client confidentiality and privacy, and not misrepresent your credentials.
2.3 Prohibited Activities
You agree not to use the Service for any illegal or unauthorized purpose, access client accounts without proper authorization, share your credentials, attempt to circumvent security features, upload harmful code, or interfere with other users' access.
3. Working with Clients
3.1 Client Collaboration Process
You collaborate with clients (Standard Users) by sending an invitation through the Service, optionally creating an account on behalf of a client to set up their profile, and accessing their data once they accept (or once an account you created on their behalf is active). The client can revoke your access at any time.
3.2 Your Access to Client Data
When a client accepts your invitation, you can view, input, and edit the client's estate planning data. The client remains the owner of their data and retains ultimate control, and is responsible for reviewing and approving changes you make.
3.3 Client Confidentiality
You must maintain the confidentiality of all client information accessed through Legacy Keeper in accordance with applicable professional standards and laws. You are solely responsible for complying with all confidentiality and privacy obligations governing your profession.
3.4 Data Used Off the Legacy Keeper System
When you export, download, or copy client data and use it outside of Legacy Keeper, you are independently responsible for storing, securing, and handling that data in accordance with your own legal, regulatory, fiduciary, and professional obligations. These may include the Gramm-Leach-Bliley Act and the FTC Safeguards Rule, SEC Regulation S-P, applicable Canadian privacy law, and your professional conduct standards. Legacy Keeper's security controls apply only to data within our platform; once data leaves it, securing that data is your responsibility, not ours.
3.5 When Client Access Ends
When a client revokes your access or deletes their account, you immediately lose access to their data through Legacy Keeper. You remain responsible for any client information you previously downloaded or copied, and your professional obligations regarding client data retention continue to apply.
3.6 Connecting Partner Services via API or MCP
Legacy Keeper offers an API and MCP integration that allows you to connect approved partner services — such as your own dashboards, financial planning tools, or CRM systems — to the platform. The following terms apply:
- Vetted partnerships only. We do not offer an open or public API. You may only connect partner services that Legacy Keeper has vetted and approved under a partnership agreement, and you may not attempt to access the API or connect any service that has not been authorized.
- Connected services fall under you. A connected partner service acts as an extension of your access. Its access to client data is derived from, and limited to, your own access. You are fully responsible for the connected service's storage, security, and use of client data, in the same way you are responsible for client data you take off the Legacy Keeper platform under Section 3.4. This includes ensuring the connected service complies with your legal, regulatory, fiduciary, and professional obligations.
- Client notification and revocation. We will notify affected clients when you connect a partner service that can access their data. A client may request that you revoke a partner service's access, and you must honor reasonable revocation requests consistent with your professional obligations. You must promptly disconnect a partner service when a client requests it, when it is no longer needed, or when the underlying partnership ends.
- Authorization. You represent that you have the authority to connect each partner service and to share client data with it for legitimate professional purposes.
4. Professional Standards and Liability
4.1 No Substitute for Professional Judgment
Legacy Keeper does not replace your professional judgment, expertise, or obligations. You are solely responsible for the accuracy and appropriateness of advice you provide, compliance with all applicable professional standards, maintaining liability insurance, and verifying all AI-generated content before relying on it or sharing it with clients.
4.2 AI Technology Limitations
AI-generated content may contain errors, cannot replace professional expertise, and must be reviewed and verified by you before use. You are responsible for ensuring AI-generated documents are appropriate for your clients.
4.3 Your Liability to Clients
You acknowledge that Traction Technologies Inc. / 1546045 B.C. LTD. is not responsible for the professional services you provide, that you are solely liable for the advice, services, and documents you provide to clients, and that you will indemnify and hold us harmless from any claims arising from your professional services.
5. Data and Privacy
5.1 Client Data Ownership
All client data belongs to the client. Clients grant you access to their data for professional advisory purposes only. You do not own client data accessed through Legacy Keeper.
5.2 Data Security
We use enterprise-grade security to protect all data on the platform, including TLS encryption in transit, AES-256 encryption at rest, and AWS-hosted infrastructure. You are responsible for maintaining the security of your credentials, using secure devices and networks, complying with applicable data protection laws, and implementing appropriate security measures for any client data you download.
5.3 How We Use Data and AI
Legacy Keeper's AI features are powered by Amazon Bedrock. Client data is never used to train the underlying foundation models, is not retained by our AI provider, and is not used to improve AI services for any other party. To improve our own features, we may use anonymized, de-identified content for context building and internal model development; this data is anonymized so that it can no longer be associated with any client, and we apply safeguards to prevent any individual's information from being reproduced. We do not use identifiable client data to train or fine-tune our models, and we never sell or monetize client data. Our Privacy Policy provides full details.
6. Subscription, Termination, and General Terms
6.1 Subscription
Professional subscriptions are billed per seat as described on our website, renew automatically unless cancelled, and are subject to the payment terms in the Standard User section above.
6.2 Termination
You may close your account at any time. If you delete your account, your access to all client accounts ends immediately, but your clients' data remains intact in their own accounts. You should notify your clients before deleting your account. Your data is deleted in accordance with our Data Deletion Agreement.
7. Resolving Disputes
7.1 Let's Talk First
If you have a problem with the Service, please contact us first at general@legacykeeper.app.
7.2 Arbitration
If we can't resolve a dispute informally, you agree it will be resolved through binding arbitration. Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association (for U.S. users) or under applicable Canadian commercial arbitration rules (for Canadian users), in Portland, Oregon (for U.S. users) or Vancouver, British Columbia (for Canadian users), or remotely if mutually agreed. Each party pays their own costs unless the arbitrator decides otherwise.
7.3 No Class Actions
Disputes will be resolved on an individual basis only. If this provision is found unenforceable, the entire arbitration section will not apply.
7.4 Small Claims Court
Either party may bring a qualifying claim in small claims court instead of arbitration.
8. General Legal Terms
8.1 Which Laws Apply
This Agreement is governed by the laws of British Columbia, Canada (if you access the Service through ca.legacykeeper.app) or Oregon, United States (if you access the Service through us.legacykeeper.app), without regard to conflict of law principles.
8.2 Complete Agreement
This Agreement, along with our Privacy Policy and Data Deletion Agreement, represents the complete agreement between you and Traction Technologies Inc. / 1546045 B.C. LTD. regarding the Service.